At ShopPayPK.online, we want every fashion piece you purchase to fit you wonderfully and elevate your personal style. Given the nature of apparel retail, please review our policy carefully:
- Return Window: Return or size exchange requests for eligible fashion and style items must be made within 7 days of delivery.
- Eligibility: Items must be in brand new, unworn, unwashed condition with all original product tags and packaging fully intact for hygiene and quality reasons.
- Defective/Damaged Items: Fashion items require careful transit handling. If you receive a damaged, defective, or incorrect product, please contact us immediately upon delivery with clear photographic evidence so we can arrange an instant size replacement or refund.
- Non-Returnable Items: Items showing signs of wear, washed garments, missing tags, or products past the initial 7-day return window cannot be accepted for return due to our strict hygiene standards.
- Refunds: Approved refunds will be processed via your original payment method (or as store credit) once our quality assurance team inspects and verifies the returned fashion items.